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Unified Communications

The FSprivateCloud Platform – Unified Communications provides a simplified and intuitive management of the virtual IPBX telephony features.

The FSprivateCloud platform provides voice, video, presence, messaging and collaborative meetings functionalities, for delocalized offices or large institutions. Its dinamic and scalable arquitecture allows the customization and adaptation of the whole system to the needs of each client, easily integrating with all the client's business applications.

Generally the main features of the FSprivateCloud platform are:

  • Telephony Features: Follow-me, Call forwarding, DND, Call-Forward, among others
  • Voice-mail
  • Call Recording
  • IVR - Interactive Voice Response
  • Audio Conferences
  • Temporal Conditions
  • List of contacts
  • Fax-Server - Email to Fax and Fax to Email
  • Call Center
  • Operator Menu / Operator
  • Scheduling conference calls
  • Scheduling Collaborative Meetings
  • Collaborative Meetings
  • Integration with business process applications (CRM, ERP ...)
  • Local survivability of the most important network services
  • Customizable platform acording to the needs of each client
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